Delivery & Returns
DELIVERY POLICY
We offer two convenient delivery route options for our customers: 12PM and 7 PM. To take advantage of the 12PM route, please place your order by 11 AM. For the 7 PM route, simply order by 6 PM to ensure timely delivery.
Refund & Exchange Policy
Our refund and exchange policy is designed to give you the assurance and satisfaction you deserve. If for any reason you are not entirely satisfied with your purchase, we are here to help. We offer a straightforward refund or exchange process, making it easy for you to shop with peace of mind.
At Bat City Chronic, we value our customers and strive to ensure that your experience with us is positive. We believe in fair and transparent policies that build trust and loyalty. Should you require any assistance with returns or exchanges, our friendly team is always ready to assist you.